Your Privacy, Our Priority
Numtrace helps users find publicly available information responsibly. Learn what we collect, how we use it, and your choices.
Effective date: April 20, 2026
Introduction
Numtrace ("we", "us") is committed to protecting your privacy and complying with the GDPR for EU/UK users. This policy explains our practices on https://numtrace.com and subdomains for users in the EU/UK.
Our service surfaces information that is already publicly available or provided by licensed partners. We do not enable surveillance or real‑time tracking, and Numtrace is not a consumer reporting agency. You must not use our service for FCRA‑covered decisions (employment, credit, housing, insurance).
Information We Process
Types of information
- User information (e.g., name, email, payment-related info if applicable) you provide to us.
- Search query information you submit (e.g., names, numbers, emails, addresses) to generate results.
- Publicly available information from public websites, directories, and records aggregated for reports.
- Technical/usage data such as IP, device, and interactions to secure and improve the service.
Sources
- Directly from you during registration or support.
- Publicly available websites, databases, and records (open sources) aggregated in real time where possible.
- Licensed data providers where permitted.
Legal Basis
- Consent for account-related processing and optional cookies where required.
- Contract for processing necessary to deliver requested searches/services.
- Legitimate interests to organize publicly available information and keep our services secure.
How We Use Information
- Provide people search features and related functionality.
- Maintain safety, prevent abuse, and ensure service integrity.
- Improve accuracy, coverage, and user experience.
- Comply with laws and enforce our terms.
Storage & Retention
We avoid storing personal data from EU/UK searches where feasible and focus on real-time retrieval of publicly available information. Account data is retained as long as your account is active or as required by law.
Where we must retain limited logs for fraud prevention and security, we apply strict access controls and time limits. We regularly review retention settings to minimize data kept.
Typical retention examples
- Account metadata and billing records: retained for legal/financial obligations.
- Security logs: short rotation cycles unless needed for investigations.
- Support tickets: retained while your case is active and for audit requirements.
Removal of Public Information
If you want certain public information to stop appearing in our results, contact us. We will help identify the original sources so you can request removal there. Once removed at the source, inform us and we will suppress it in future results.
Please note: as data originates from third‑party public sources, successful removal typically depends on the policies of those original sources. We will make reasonable efforts to respect your preferences and limit rediscovery.
Data Minimization
We only process what is necessary to provide the service and secure our platform.
Your GDPR Rights
- Access, rectification, erasure, restriction, portability, and objection.
- Rights related to automated decision-making and profiling.
Cross-border Transfers
Data may be processed outside your country. Where applicable, we use appropriate safeguards (e.g., standard contractual clauses).
Automated Decisions
We may use limited automation to personalize or secure the service; we will provide details where legally required. You may request human review of decisions that produce legal or similarly significant effects where applicable.
Security
We apply reasonable administrative, technical, and organizational safeguards.
Safeguard examples
- Encryption in transit, hardened configurations, and access controls.
- Least‑privilege permissions and periodic access reviews.
- Vulnerability management and vendor due diligence.
Breach Notification
In the event of a breach affecting your personal information, we will notify you as required by law.
Children
Our services are not directed to individuals under 18.
Third Parties & Processors
We may engage trusted service providers (hosting, analytics, payment, fraud prevention). These providers act under contract, follow our instructions, and implement appropriate safeguards.
Data Subject Requests
You may exercise your GDPR rights by emailing support@numtrace.com. We will verify your identity and respond within applicable timelines. Where we rely on public sources, we may direct you to the original source for removal.
Complaints
If you believe your rights have been infringed, you can lodge a complaint with your local supervisory authority.
Contact / DPO
Email: support@numtrace.com
Effective date: April 20, 2026
Introduction
This policy applies to US users. It describes how Numtrace collects, uses, and shares information on https://numtrace.com and subdomains.
We primarily organize publicly available information and licensed data. Numtrace does not offer identity verification, device monitoring, or real‑time GPS tracking, and must not be used for FCRA purposes such as employment, housing, credit, or insurance decisions.
Categories Collected
- Identifiers (name, email, IP), contact and payment info when applicable.
- Internet/usage activity (pages viewed, device/browser, referring URLs).
- Publicly available data (names, past/current addresses, phones, emails, social profiles, public records, and similar).
Categories Disclosed
We may disclose the categories above to service providers for business purposes (hosting, analytics, payment, security). We require contractual protections and prohibit use outside our instructions.
Sources
- Directly from you (account, transactions, support).
- Automatically from your device when using the site.
- Third-party data providers and publicly available websites/records.
Business Purposes
- Provide and improve services; personalize experience.
- Process transactions and prevent fraud.
- Ensure security and integrity of systems.
- Comply with legal obligations and enforce terms.
Consumer Rights (CCPA/CPRA)
- Right to know the categories and specific pieces of personal information collected, used, disclosed, and shared.
- Right to delete personal information (subject to exceptions).
- Right to correct inaccurate personal information.
- Right to opt‑out of sale or sharing of personal information.
- Right to limit the use and disclosure of sensitive personal information, if applicable.
- Right to data portability and to non‑discrimination for exercising your rights.
Sale/Share Opt-Out
We do not sell personal information in the traditional sense. To exercise a "Do Not Sell or Share My Personal Information" right under CCPA/CPRA where applicable, contact us at support@numtrace.com. We honor opt‑out preference signals as required by law where supported.
Authorized Agents & Verification
If you use an authorized agent to submit a request, we may require proof of authorization and identity verification to protect your information.
Submission & Verification
To submit a request (know, delete, correct, opt‑out), email support@numtrace.com. We will verify your identity using reasonable methods (e.g., email confirmation or account checks) and respond within applicable timelines.
Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes other than those permitted under CPRA (e.g., security, short‑term transient use). If in the future we engage in additional uses, we will provide required notices and options.
Cookies & Tracking
We use cookies, web beacons, and similar technologies for essential site features and aggregated analytics. Manage preferences in your browser settings. Where required, we obtain consent for non‑essential cookies.
Security
We use reasonable safeguards to protect information.
Retention
We retain information only as long as necessary for the disclosed purposes and as required by law. For example: account/billing records per legal requirements; security logs on short cycles unless needed to investigate abuse; support tickets for the life of a case plus audit periods.
Data Breach Notification
If a breach compromises your information, we will notify you and authorities as required.
Accessibility
If you need this policy in an alternative format, contact support.
Non‑Discrimination
We will not discriminate against you for exercising your privacy rights.
Notice at Collection
We provide this policy as notice of our data practices at or before the point of collection. Material changes will be reflected here with an updated effective date.
Financial Incentives
We do not offer programs that require you to waive privacy rights in exchange for financial or service incentives. If we introduce such programs, we will provide a separate, detailed notice.
Do Not Track
Some browsers transmit a "Do Not Track" signal. Because there is not yet a common industry standard, we do not respond to DNT signals. We do honor opt‑out preference signals where required by law.
Appeal Process
If we deny your privacy request in whole or part, you may appeal by replying to our decision email. We will provide a written explanation of any action taken or not taken, and further options if applicable to your state.
Metrics
Where required, we will publish annual metrics summarizing the number and type of consumer requests received and our response rates.
Children
We do not knowingly provide services to users under 18.
Contact
Email: support@numtrace.com